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frequently asked questions
At Geeky Sex Toys we have perfected the art of secure and discreet online ordering, so your wild nerdy desires remain a secret. Your order is shipped in a plain parcel with a customs form on the front containing your address, return details (addressed to Geeky Enterprises) and the description of the product as a ‘figurine’. There is no information on the parcel that would in any way identify it as an adult toy. So to the outside world your parcel looks like a very plain and boring box.
Our products are handmade to order and can take up to a maximum of 7 days to create and be ready to ship. On average we generally ship orders out within the first 3 business days. Although due to covid we’re experiencing some extra delays. We promise we’re working on it!
When your order is shipped you will receive an email with tracking information. If you haven’t received the email then we haven’t shipped your order yet.
Oh SHIT! If you believe you have received a faulty product then contact us via the form below. Although this is a SUPER rare occurrence, we do make everything by hand which means sometimes there will be minor imperfections. But please let us know and we’ll do everything in our power to resolve any issues.
USD! Chances are you’re looking at the prices in USD. Unless you’re in Australia, then it’s AUD. The currency is set via your shipping address. Anywhere in the world (except Australia) prices are in USD. For various logistical reasons we offer our Australian customers the same products, for the same price but in AUD.